# FAQ

> Answers to frequently asked questions about Clockwork CRM.

Source: https://help.clockworkcrm.com/help/faq
Last updated: 2026-09-28

**Help → FAQ** lists answers to frequently asked questions about Clockwork CRM. Access to the FAQ is
controlled by team permissions. See [Teams and permissions](https://help.clockworkcrm.com/admin/teams).

![The FAQ list](https://clockworkcrm.blob.core.windows.net/public-internal/docs/help/faq-list.png?v=4449ec17)

## Reading an answer

1. Open **Help → FAQ**. The questions are listed under **Frequently Asked Questions**, each with its
   own icon.
2. Select a question. Its answer opens, with the question as the heading and its topic underneath.
3. Select **Go Back** to return to the list.

## Finding a question

Type into the search box in the top bar. The list narrows to questions whose wording contains what
you type, or that are tagged with the word you type, such as **gmail** or **permissions**.
Searching while an answer is open takes you back to the list.

## The questions

| Topic | Question |
|---|---|
| Admin Function | How do I add a user? |
| Admin Function | How do I stop certain members of my team from accessing an app? |
| Admin Function | How do I cancel my subscription? |
| General | What are apps? |
| General | How do I add a file to the file browser? |
| General | How can I restrict certain members of my team from accessing a folder in the file browser? |
| General | How can I access the API documentation for Clockwork CRM? |
| Email | How do I link my Outlook account with the Clockwork CRM email client? |
| Email | How do I link my Gmail account with the Clockwork CRM email client? |
| Notifications | Desktop notifications & troubleshooting |

## Related

- [Knowledge Base](https://help.clockworkcrm.com/help/knowledge-base)